Patient Help

Resources and support

If you are using one of our products, or if you or a loved one lives with diabetes, obesity, haemophilia or a growth hormone-related disorder, we offer ways to support and help you. Below you can see how to contact us and find disease guidance and support resources.

Novo Nordisk Careᵀᴹ

Patient Support Program

Joining our patient support program empowers you with support at every step of your treatment journey. Services are available for select Novo Nordisk diabetes and obesity medications including: patient resources, educator support, drug coverage navigation, discount coupons, and financial assistance. Visit NovoNordiskCare.ca for more information.

Novo Nordisk Response Program

The Novo Nordisk Response Program was designed for those who have newly arrived to Canada who need assistance affording Novo Nordisk insulin and needles.  Visit NNRP.ca for more information.

NordiCare® Program

For financial assistance and medical supplies, please speak to your healthcare professional about the NordiCare® Program.

Novo Nordisk Infusion Support Program

To access infusion medical supplies, please speak to your healthcare professional about the Novo Nordisk Infusion Support Program.

FIND HELP FOR

Novo Nordisk needles

Since the launch of our first pen needle we have been committed to enhancing injection experience by putting technology in the patient hands.

FIND HELP FOR

Patient support programs

Novo Nordisk offers a variety of patient support programs to assist you with your medication.
Note: A Drug Identification Number (DIN) is required to access any product-specific websites. The product DIN may be found on your product packaging, device or pharmacy receipt.

Esperoct®

Learn more about using Esperoct® at www.Esperoct.ca.

NiaStase RT®

To learn more about the Novo Nordisk Infusion Support Program, please contact your healthcare professional.

Visit NiaStaseRT.ca and learn more about prescribing NiaStase RT®

 

Norditropin®

Learn more about using Norditropin® FlexPro® at www.Norditropin.ca

To learn more about the NordiCare® patient support program, please contact your healthcare professional.

 

 

Ozempic®

Rebinyn®

Learn more about using Rebinyn® at www.Rebinyn.ca

Watch a video guide to preparing Rebinyn®

To learn more about the Novo Nordisk Infusion Support Program, please contact your healthcare professional.

 

 

Rybelsus®

Saxenda®

Tresiba®

Tretten®

To learn more about the Novo Nordisk Infusion Support Program, please contact your healthcare professional.

 

 

Wegovy®

Xultophy®

If you have any questions, please contact Novo Nordisk Customer Care at nncicustomercare@novonordisk.com or 1-800-465-4334.

As part of our commitment to responsible medication disposal, we are proud to support Medications Return Programs [and/or Sharps Collection Programs] managed by Health Products Stewardship Association (HPSA). These programs provide a safe and convenient way for consumers to dispose of unused or expired household medications in an environmentally responsible manner.

To learn more or find a collection location near you, please visit the HPSA website at www.healthsteward.ca